Privacy Policy — dior88b

dior88b ("we", "us", "our", "the Platform") operates the online casino and sports betting website accessible at https://dior88b.cam. We are committed to protecting the privacy and personal data of all individuals who interact with our platform, including registered players, visitors, and prospective users ("you", "your", "Player").

This Privacy Policy ("Policy") describes in full detail the categories of personal data we collect, the purposes for which that data is processed, the circumstances under which it may be shared with third parties, the security measures in place to protect it, and the rights available to you as a data subject. This Policy applies to all users accessing dior88b from Malaysia and all other jurisdictions where the platform is available.

This Policy should be read in conjunction with our Terms & Conditions, which together govern your complete relationship with dior88b.

For the purposes of this Privacy Policy, the following terms shall carry the meanings ascribed to them below:

• "Personal Data" — any information that identifies or could reasonably be used to identify a living individual, either alone or in combination with other data.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, transfer, erasure, or destruction.
• "Data Controller" — dior88b, as the entity that determines the purposes and means by which personal data is processed.
• "Data Processor" — a third party that processes personal data on behalf of dior88b under a contractual arrangement.
• "Cookies" — small text files placed on your device by a website to store session information, preferences, or tracking data.
• "KYC" — Know Your Customer; the identity and age verification process used to confirm a Player's eligibility to use the platform.
• "Sensitive Data" — categories of personal data that warrant heightened protection, including identity document details, financial information, and transaction history.

dior88b collects personal data only where there is a legitimate purpose for doing so. The categories of data we may collect are described in the table below:

dior88b processes personal data for the following specific, legitimate purposes:

• Account Creation & Management: To register your account, authenticate your identity, and administer your player profile throughout the lifecycle of your relationship with dior88b.
• Transaction Processing: To facilitate deposits via DuitNow, FPX, Touch 'n Go eWallet, Boost, GrabPay, Maybank, CIMB, Public Bank, Hong Leong, and cryptocurrency channels, as well as to process withdrawals and maintain accurate financial records.
• KYC & Fraud Prevention: To verify your identity and age (21+), detect and prevent fraudulent transactions, money laundering, and account abuse, and to comply with applicable anti-financial crime obligations.
• Customer Support: To respond to your enquiries, resolve disputes, and provide ongoing assistance in English, Bahasa Melayu, or Mandarin via Live Chat, WhatsApp, and Email.
• Responsible Gambling: To monitor gameplay patterns for signs of problematic gambling behaviour, enforce deposit limits and self-exclusion requests, and provide appropriate intervention or support where necessary.
• Platform Improvement: To analyse usage patterns, diagnose technical issues, conduct A/B testing, and improve the overall player experience on the dior88b platform.
• Marketing Communications: To send promotional offers, bonus notifications, and platform updates to Players who have opted in to receive such communications. You may withdraw this consent at any time via your Account settings.
• Legal Compliance: To meet our obligations under applicable laws and regulations, respond to lawful requests from regulatory or law enforcement authorities, and enforce our Terms & Conditions.

dior88b relies on the following legal bases when processing your personal data:

• Contractual Necessity: Processing that is necessary to perform the contract between you and dior88b — including account registration, transaction processing, and support — is conducted on the basis of contractual necessity.
• Consent: Where we rely on your consent — such as for marketing communications or optional analytics — you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.
• Legitimate Interests: Certain processing activities — including fraud prevention, platform security monitoring, and internal analytics — are conducted on the basis of our legitimate interests, provided those interests are not overridden by your privacy rights.
• Legal Obligation: Processing necessary to comply with applicable laws, regulatory requirements, or lawful orders from competent authorities is conducted on the basis of legal obligation.

dior88b does not sell, rent, or trade your personal data to any third party for commercial purposes. We may share your data only in the following limited circumstances:

6.1 Service Providers & Data Processors

We engage third-party service providers who process data on our behalf and under our instruction, including payment gateway operators (processing DuitNow, FPX, Maybank, CIMB, Touch 'n Go eWallet, and other Malaysian payment methods), KYC and identity verification service providers, fraud detection and anti-money laundering (AML) platforms, cloud hosting and infrastructure providers, and customer support software vendors. All such processors are bound by contractual data protection obligations.

6.2 Game Content Providers

Technical session data (such as Player ID, bet amounts, and game outcomes) is transmitted to the game studios and live dealer operators that supply game content to dior88b, as necessary for the functioning of those games.

6.3 Legal & Regulatory Disclosure

dior88b may disclose personal data where required to do so by law, court order, regulatory directive, or upon a lawful request from a competent authority. We will notify you of any such request where legally permitted to do so.

dior88b retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, subject to any overriding legal or regulatory requirements.

• Active Accounts: All personal data associated with an active account is retained for the duration of the account's existence and a minimum period of 5 years following account closure, in accordance with standard financial recordkeeping requirements.
• KYC & Identity Documents: Identity verification documents are retained for a minimum of 5 years from the date of last transaction, consistent with applicable anti-money laundering regulations.
• Transaction Records: Financial transaction logs are retained for a minimum of 7 years for audit and compliance purposes.
• Support Communications: Live Chat transcripts and support email correspondence are retained for up to 3 years from the date of the communication.
• Marketing Opt-Out Records: Records of withdrawal of marketing consent are retained indefinitely to ensure compliance with your preferences.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual.

dior88b uses cookies and similar tracking technologies to enhance your experience on the platform, maintain session security, and gather analytical insights. The categories of cookies used are as follows:

• Essential Cookies: Strictly necessary for the functioning of the platform — including login session management, security tokens, and load balancing. These cannot be disabled without impairing platform functionality.
• Analytics Cookies: Used to collect aggregated, anonymised data on how players navigate and interact with the platform. This data helps us identify usability improvements and measure the effectiveness of content.
• Preference Cookies: Store your settings and personalisation choices — such as language preference and display options — so they are remembered across sessions.
• Security Cookies: Support fraud detection mechanisms by flagging unusual access patterns or device fingerprinting anomalies.

You may manage cookie preferences through your browser settings. Please note that disabling essential cookies will impair your ability to log in and use core platform features.

dior88b implements a comprehensive set of technical and organisational security measures to protect personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit TLS/SSL Encryption: All data transmitted between your device and the dior88b servers is encrypted using industry-standard transport layer security.
• Encrypted Data Storage: Sensitive personal data, including passwords (stored as salted cryptographic hashes) and KYC documents, is encrypted at rest.
• Access Controls: Access to personal data within dior88b is restricted on a strict need-to-know basis. Staff with access undergo regular data protection training.
• Two-Factor Authentication (2FA): Optional 2FA is available for all Player accounts to add an additional layer of login security.
• Penetration Testing & Vulnerability Assessments: The platform undergoes regular security audits to identify and remediate potential vulnerabilities.
• Incident Response: dior88b maintains an incident response plan for data security breaches. In the event of a breach likely to result in significant risk to your rights, we will notify you without undue delay.

No data transmission over the internet can be guaranteed to be 100% secure. However, dior88b takes every reasonable precaution to protect the personal data entrusted to us by players across Malaysia.

Subject to applicable laws and limited exceptions, you hold the following rights in relation to the personal data dior88b holds about you. To exercise any of these rights, please contact our support team via Live Chat or email at [email protected].

• Right of Access: You may request a copy of all personal data dior88b holds about you, along with information on how it is being used.
• Right to Rectification: You may request correction of inaccurate or incomplete personal data held about you.
• Right to Erasure ("Right to be Forgotten"): You may request deletion of your personal data in circumstances where it is no longer necessary for the purposes it was collected, subject to our legal retention obligations.
• Right to Restriction: You may request that we restrict processing of your data in certain circumstances — for example, while a rectification request is being resolved.
• Right to Data Portability: Where processing is based on consent or contract, you may request a machine-readable copy of your personal data for transfer to another service provider.
• Right to Object: You may object to processing based on legitimate interests — including any direct marketing communications — at any time. Withdrawal of consent for marketing does not affect other processing activities.
• Right to Withdraw Consent: Where processing relies on consent, you may withdraw that consent at any time via your Account settings or by contacting support.

We will respond to valid data subject requests within 30 calendar days. Complex or high-volume requests may be extended by a further 30 days, in which case we will notify you of the extension.

The dior88b platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from individuals under this age. Age verification is a mandatory component of our KYC process, and no withdrawal will be approved for an account that has not successfully completed age verification.

If we become aware that personal data has been collected from an individual under the age of 21 without appropriate verification, we will take immediate steps to delete that data and close the associated account. Any deposits made by underage individuals will be returned via the original payment method.

Parents or guardians who believe their minor has registered on dior88b should contact our support team immediately. We will investigate and act promptly on any such report.

The dior88b platform may reference or integrate with third-party payment processors such as Maybank, CIMB, Public Bank, Hong Leong, DuitNow, Touch 'n Go eWallet, Boost, and GrabPay for the purpose of processing transactions. These third parties operate under their own independent privacy policies, over which dior88b has no control.

dior88b is not responsible for the data practices of third-party payment providers or any other external service. We encourage you to review the privacy policies of any third-party services you engage with in connection with your use of the dior88b platform.

dior88b reserves the right to update, revise, or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or operational requirements. The "Last updated" date at the top of this document will be revised accordingly.

Material changes to this Policy will be communicated to registered Players via email notification to your registered address and/or a prominent notice on the dior88b platform at least 14 days prior to the change taking effect. Continued use of the platform following the effective date of a revised Policy constitutes acceptance of the updated terms.

If you have any questions, concerns, or requests related to this Privacy Policy or the handling of your personal data by dior88b, please contact our Data Protection team through the following channels:

• Live Chat: Available 24/7 via the dior88b platform — average response time 3–5 minutes. Available in English, Bahasa Melayu, and Mandarin.
• WhatsApp: Available 24/7 for privacy-related queries and data subject requests.
• Email: [email protected] (this is displayed as plain text only — not a clickable link)

Please include "Privacy Request" in your subject line or opening message so that your enquiry is directed to the appropriate team. All data subject requests will be acknowledged within 3 business days.

For more information on your rights as a data subject, or for support with responsible gambling tools, please also refer to our Responsible Gambling page and FAQ.